Have questions or need help? You're in the right place! Please see below for a list of frequently asked questions (FAQs) for both our registry and for interested family support service providers.
If you still have a question after reviewing our FAQs, please feel free to reach out using our "Contact Us" form and we will get back to you as soon as possible.
Babycito provides 3 essential services to parents and caregivers:
babycito is committed to providing support to all constellations of families. We do not discriminate by race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.
Many family support services are often specifically mom-facing. While moms 100% need a lot of support, all families and family members need, can use and can benefit form support providers. At babycito, we want to be sure that all family members and family formations know they are welcome and we are here to support them.
We are also committed to the process of learning about the needs of families of all backgrounds and makeups. We strive to continually improve our understanding of the everchanging and unique needs of all families. We want to be sure we recognize and honor the differences and different needs of our local families, while providing equitable support so they can access the services they need and want.
Our diversity, equity and inclusion commitment is an ongoing process of reflecting, learning, understanding, and changing. This work will never be “done.” Our hope is that by means of these efforts, we will be able to grow our community and provide more meaningful and tailored support to all constellations of families.
Our core values are:
Our babycito service registry feature offers families an easy way to request service gifts (rather than or in addition to physical gifts). There are a variety of ways you can take advantage of this feature: if you’re expecting, children’s birthdays, holidays and more!
A babycito service registry is a cash fund registry. Your network of friends and family will be able to contribute cash payments towards the services you list on your registry. After sharing your registry, you will receive any gifted funds at the end of each week. You can then use those funds towards the services you requested! And more great news… if you don’t end up needing a service, you’re not locked in. You have the cash gifted towards that service and put it towards something else.
Check out our registry page for more information and registry examples!
Still need help? No problem! Click here to schedule a FREE service consultation with our founder, Lindsay.
Payment for our cash fund registry is safe and secure thanks to our Stripe integration. You will connect your bank account via Stripe. The money is held until the last day of each month, when any available funds are paid out directly to the account you connected.
Not to worry! We have resources to help you better understand resources available to you, when you might want to use them and why. Start by clicking here to access our Service Guide. This provides an overview of services and when you might want to use them. The guide goes through our ABC stages (Anticipation, Birth, and Continued Care) and outlines service to use or action items to prepare for future stages. Still have questions? Click here to set up a FREE service consultation with our founder, Lindsay.
When friends and family members contribute to your registry, they are charged a 5% transaction fee.
2.9% of the fee goes to Stripe for credit card processing
2.1% of the fee is our babycito service fee
For each contribution, you will receive the full gift amount. Your registry user will pay a little more to cover these costs. The babycito service fee is in place so we can cover our costs to operate our business. We are just starting up and hope that as we grow we will be able to lower or even remove this fee for your registry visitors.
It’s SO easy! On your registry page you will see a paper airplane icon that says “Share your registry with friends and family.” Click on that icon and it will create a link that you can share with your support network. Be sure to include this on any baby shower, baby sprinkle or other event invitations so friends and family know how they can support you!
Babycito provides you and your business a prominent position facing thousands of potential customers in Northern Virginia. This additional exposure and promotion will drive more traffic to your website. Additionally, babycito registry users will be able to fill their service registries with the family support services they want (like your services!). The funds they receive from their friends and family go directly into their account. Families then pay you the same way they do right now. The way you do business doesn’t change.
Babycito does not take any portion of your service fees. We simply help families find you (with our directory) and help more families access your services (through funds they receive with a babycito service registry).
babycito offers local businesses a variety of support, including but not limited to the following:
To be listed, after successfully completing the babycito screening process, providers sign up for a one-year subscription that costs $150. Subscription fees are fully invested into further growing and supporting our babycito community.
Yes! And at any time. When creating a new account on babycito, you will create a username and log in. You can log in at any time to view your profile and/or edit your business'’' information.
With babycito, we will be able to track how many clients have clicked on your babycito page. We will share these statistics with you, including how many clients have added one or more of your services to their service registry. This data, in addition to your own data analytics for your site, will show how your business’ exposure will increase as a result of being part of the babycito community.
Our current system does not allow for reviews. However, our plan for the future includes a review process in which providers share a specific link with their clients in order to invite them to write a review. Protecting the reputations of our providers is important to us, as is allowing families to share honest feedback about their experiences. This information is invaluable so that other Northern Virginia families have what they need to make informed decisions.
We will send you a link to download our free Service GuideDownload